Because our 100% natural clay plaster is heavy, our shipping process changes based on your address and the size of your order to ensure you get the best possible rate.

Unsure about coverage rates or which natural clay hue fits your room? Book a free fifteen minute consultation today so we can help finalize your order.

Our Shipping Process


For Orders Under 300 LBS:

Online shopping cart receipt showing an order for five Pollen Zenith bags, each costing $90, with a subtotal of $450, shipping fee of $175, and total of $625. The receipt includes a small product image thumbnail and a secure checkout option.

1.Order

2.Package

A packed 50 lbs bag of gold hill clay plaster product
FedEx delivery truck parked under an orange steel bridge near a building with large windows

3.Shipping

4.Delivery

clay binder fresh out of the bag ready to use

Your boxes are shipped via standard carriers (like FedEx).

Your plaster arrives directly at your door.


For Orders Over 300 LBS (6+ Bags):

A form on a computer screen for entering shipping details, including fields for address unit, city, postal code, a yes/no question about having a forklift or loading dock, notes, cart details, and a submit button.

1.Order

2.Custom Quote

A blue semi-truck driving on a highway surrounded by desert landscape with bushes and a clear sky.
A construction site with a yellow forklift, wrapped pallets of gold hill clay plaster 50 lb bags on the ground.

3.Shipping

4.Delivery

clay binder fresh out of the bag ready to use

Once approved, we load and dispatch your heavy materials.

Your order arrives at your residential door or contractor facility.

We securely package your plaster into individual 50 LBS boxes.

Place your order directly through our website.

Our team reviews your Address to determine the Most Economical delivery option.

Build your cart and Request Custom Shipping quote.

Stage 1: Weight Assessment & The Logistics Hold

Screenshot of a shipping cost calculation, showing a subtotal of $630.00, a total weight of 350 pounds, and a note that freight shipping is required for orders over 300 pounds. There is a black button with white text that says 'Request Custom Shipping Quote.'

When your order crosses the 300 lb threshold (roughly six 50 lb bags), automated shipping calculators lose accuracy. Instead of overcharging you, large orders trigger a temporary "logistics hold". A human team member manually reviews your specific zip code to calculate the cheapest possible fulfillment route.

a forklift, with two wrapped pallets of "Zenith" finish clay plaster 50 lb bags.

Stage 2: Carrier Selection (Pallet vs. Box)

A packed 50 lbs bag of gold hill clay plaster

Shipping heavy materials depends entirely on distance. If you are ordering multiple bags regionally (e.g., Northern California, Oregon, Washington), it is typically cheaper to ship a single LTL freight pallet. However, if you are ordering long-distance to places like New York or Alaska, it is surprisingly cheaper for us to ship your order in individual 50 lb FedEx boxes rather than a long-haul pallet.

Stage 3: Receiving Your Order

A flatbed truck carries many stacked bags full of gold hill clay plaster products

We seamlessly route your materials to match your job site needs. Your order can be delivered directly to your residential door or dropped at a contractor's commercial facility. If you are located near Southern Oregon or Port Angeles, Washington, you can select local pickup to bypass shipping costs entirely.

Pro-Tip for Large Builds:

An open bag of "Terra" natural building binder, ready to use

If you are pouring earthen floors or mixing light straw clay, order our highly concentrated Terra Blend binder. By sourcing your heavy sand and aggregate locally, you drastically reduce your total freight costs.

The Terra blend
from $20.00

Terra is the ultimate natural building binder. Sold in 50LBS bags, This concentrated base clay allows you to mix plasters, floors, cob, and light straw clay using local sands. Drastically reduce shipping costs and carbon impact while creating a healthy, breathable, and fully customizable natural living space.